Criticism and blame can be hard to take, especially when we feel wrongly attacked, or unfairly picked on. When we’re on the receiving end, it’s easy to get defensive and feel like striking back. Even when we feel like striking back, we can choose to respond in ways that will deescalate rather than intensify the tension. We can listen differently. We can apologize for the part of the criticism that we can understand or agree with. We can clarify our own position– which
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