Do you ever have trouble communicating? Discover that what you say and what people actually hear are not the same thing? I certainly do! Making ourselves understood isn’t always easy. Fortunately, there are numerous things we can do to sharpen our communication skills and improve how we are heard. Last week, while spending time with my seven young grandchildren, I witnessed my five-year-old granddaughter having trouble getting her point across to one of her cousins. Her little voice got louder and louder as she attempted to be heard
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